in a normal day, the operation management team member enjoys each other company while working, have 2 or 3 meetings, within the team or with other teams of the company. Sometimes you have to go to the Stores (in the city or in other provinces to supervise and perform a deployment of new processes and activities at the stores. the hardest part of the job was to fight with the old fashioned culture of the employees. the company has 64 years in business and a lot o people have more than 20 years or more working there. I had to look for a way that the people would be happy with the changes and going with the company´s strategy. the most enjoyable part of the job was to share the succeed of new processes and activities of the planned projects.
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